1. What is Stay Casino?
Stay Casino is an online gambling site offering real money slots, table games, and live dealer experiences. It provides secure, fair, and responsible entertainment for adult players worldwide.
2. Is Stay Casino licensed?
Yes. Stay Casino operates under a valid Curacao eGaming license, ensuring compliance with international gaming laws and standards for fairness and player protection.
3. Who can register at Stay Casino?
Players who are at least 18 years old, or of legal gambling age in their jurisdiction, and not located in restricted countries can open an account.
4. How do I create an account?
Click Sign Up on the homepage, enter your personal information, choose your currency, and confirm your email to activate your account.
5. What games can I play?
Stay Casino offers thousands of slots, roulette, blackjack, baccarat, and live dealer tables from top software providers worldwide.
6. Are the games fair?
Yes. All games use certified random number generators (RNGs) and are tested by independent labs to guarantee fair results.
7. How do I deposit money?
Log in, open the cashier section, select your preferred payment method, enter the amount, and confirm the transaction. Deposits are processed instantly.
8. What payment methods are available?
Visa, Mastercard, Skrill, Neteller, ecoPayz, bank transfers, and several cryptocurrencies are supported. Availability may depend on your location.
9. What is the minimum deposit?
The minimum deposit amount varies by payment method and is displayed in the cashier before completing your transaction.
10. How do I withdraw my winnings?
Go to the cashier, select Withdraw, choose your payment method, enter the amount, and follow verification steps if required.
11. How long do withdrawals take?
Withdrawals are usually processed within 24 to 48 hours. The total time depends on the payment method used.
12. Are there any transaction fees?
Stay Casino does not charge fees for deposits or withdrawals. However, some payment providers may apply their own charges.
13. How do bonuses work?
Bonuses are credited automatically or after activation. Each promotion includes specific terms, such as wagering requirements and time limits.
14. What are wagering requirements?
They indicate how many times the bonus amount must be wagered before withdrawal. Requirements differ between offers and games.
15. Can I open multiple accounts?
No. Each player may only hold one account. Duplicate accounts can be suspended and any bonuses forfeited.
16. Is my personal information safe?
Yes. Stay Casino uses SSL encryption and strict privacy measures to protect your data from unauthorized access.
17. What should I do if I forget my password?
Click the Forgot Password link on the login page and follow the instructions sent to your registered email address.
18. How can I contact support?
Customer support is available via live chat and email. You can also use the contact form on the official Stay Casino website.
19. Can I play on mobile?
Yes. Stay Casino is fully optimized for iOS and Android devices and works smoothly on all modern mobile browsers.
20. How do I close my account?
Contact the support team to request account closure or apply self-exclusion tools for responsible gambling management.
